1.
How are these fares different than buying
a ticket from the airline directly?
These tickets are for the most part very similar
to tickets you would buy directly from the
airlines. You can request special meals,
get advanced seat assignments and almost always
accrue frequent flyer mileage. An advantage
is that these tickets are often refundable
(with a cancel penalty).
2. How can I pay for
my ticket?
All rates quoted can be paid with a Credit
Card / Debit Card. You can also pay the amount
in our office or pay in our account.
3. How
and when will I receive my ticket?
Your request will be processed within 1 business
day. Your ticket will be shipped to
with 5 Days via FedEx or similar service if
it is a Paper Ticket. Most tickets however
are Electronic or "E" tickets.
In these cases an Email confirmation will
be sent which you simply will print for check
in.
4.
What if I need to cancel or change my ticket?
If you need to cancel or change your ticket
prior to departure please contact us immediately
by phone. In certain cases the tickets
are refundable minus a cancel fee. If
the ticket is refundable, the terms will be
disclosed to you on the page where you
enter your credit card information.
If you need to make a change before.
We will need to get the ticket back before
your departure date and make the change as
needed. If changes are permitted there
will be a fee assessed by the airline.
If you need to make a change after departure
and this is permitted, you need to bring your
ticket to the airline office or airport at
your destination and they will make the change
for you. There is a change fee involved
as well (usually $250) and the same booking
class will have to be available to make this
change. All of the above changes are
similar to what the airlines will charge if
you bought a ticket from the directly.
However typically the airlines will not permit
you to have your ticket refunded - which in
certain cases we do offer (with the applicable
penalty).
5.
Can I use someone else's credit card to pay
for a ticket?
Yes, but in that case you will have to send
a card authorization form to our company signed
by the card holder.
6.
Why does a price show however when I go to
book it tells me that there is nothing available
for that date?
Our search engine is different from other
search engines. We basically
show you the lowest rates that we have without
taking availability into account. The
next step is then to see if space is available
for that specific fare. This way you
know what the lowest fare in the market is.
If it is not available you can now change
dates to possibly get this fare or simply
select a higher fare. -- How many
times have you called an airline and asked
for a price for specific dates of travel.
When they quote you a price they do not tell
you that if you leave the day before you may
have saved $500. Wouldn't it be nice to know
this beforehand? We try to do this.
7. How do I contact you?
Please select the contact button at the top
of the page. This will have all the
information you will need to get in touch
with us. We are open Monday-Friday 9am
to 6pm.
